bolttech brings money-back service guarantee to Southeast Asia customers

    Jointly delivered to device protection customers with more than 15 regional partners

    MANILA, Philippines, Dec. 10, 2020 /PRNewswire/ -- Growing insurtech company bolttech launches a money-back service promise for its device protection offering across key markets in Southeast Asia including in Indonesia, Malaysia, the Philippines, and Thailand. Bolstering its existing device protection offering, customers can now enjoy guaranteed repairs within 24 hours – with a full cash refund in the event repairs are not delivered within the agreed timeframe.

    The initiative is tailored for Southeast Asia's rapidly growing device protection space, delivered jointly with more than 15 regional partners across telecommunications, banking and financing, and original equipment manufacturers industries, providing customers with accelerated, seamless mobile device service across accidental and liquid damage repairs in key cities across Indonesia, Malaysia, the Philippines, and Thailand.

    Mark Simmons, CEO of bolttech Device Protection, said, "At bolttech, we're about helping people protect the things and technology they love so they can lead uninterrupted lifestyles in a digital-first world. We're thrilled to be working with our valued partners across the region to jointly deliver our latest service guarantee, allowing us to better meet customers' needs through fast and seamless repairs."

    bolttech delivers fast and easy device protection through repair and delivery services, switch programmes, trade-ins, and technical support to more than 5.5 million customers. 

    Its latest money-back service guarantee is rolled out across Indonesia, Malaysia, the Philippines, and Thailand. For more information about the service, please visit our partner stores.

    For further information, please contact:

    Wong Sze Waiy 

    FTI Consulting 

    About bolttech

    bolttech is Pacific Century Group's international insurtech business. A unique model integrating three capabilities including device protection, insurtech exchange, and digital insurance, bolttech's mission is to build the world's leading, technology-enabled ecosystem for protection and insurance.

    bolttech launched in Asia in 2020 and is present across Asia, North America and Europe, including in Austria, Hong Kong, India, Indonesia, Ireland, Italy, Malaysia, the Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam, and the United States.

    For more information, please visit

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